There is nothing more gratifying to us than hearing that we have exceeded the expectations of our customers and that their business was positively impacted as a result of partnering with M. A. Folkes. We are humbled and honored by our customers' unsolicited and generous praise.
Here is a sampling of what customers are saying:
- Michael, many thanks to you and your people for getting this pallet built and out the door in record time. It has arrived at its destination in Gahanna OH in time for my activity.
- I just wanted to thank you for your superior customer service. You were a fantastic help today, and the quality of your used pallets is amazing as well.
- Xerox Corporation has partnered with M.A. Folkes for over 17 years. During this time we have worked together on various green initiatives which have included pallet return, reuse and reclaim programs.
- Michael Folkes and his MA Folkes organization has been a true supplier partnership with MillerCoors.
Engineered Packaging Services
- For more than 10 years Engineered Packaging Services has relied on the M. A. Folkes Company to supply wood pallets for our automotive glass packaging operation.
What suppliers are saying:
- We started our partnership in 2006 when Michael and his team wanted to develop a way for MAF customers to be able to get order and item information any time they wanted it – in essence making it easier to work with MAF.
- It has been the pleasure of LINC Systems to serve your company over the past 15 years. You have been a loyal and dependable customer, and we’ve watched your company grow from a brand new business to a thriving force in the industry.
What others are saying:
“I’ve just finished reading your book and I’m really inspired. I can’t believe you had gone through so much during childhood. This book is an inspiration. It has really opened my eyes to the fact that no matter who you are or where you are if you are ambitious and allow God to lead you then you can achieve great things. I've found a new love and respect for you. May God continue to bless and prosper you. Blessings!”
- Fiona Wallace, Teacher, Mount Waddy Primary School, Friendship, Jamaica
“Thank you for sharing Michael A. Folkes because it's with the knowledge I learned from you working in your office as Lead Customer Service Specialist, the drive you placed to always put customers first, always being responsive to their needs, your constant preaching of productivity, managing the work and people- I can hear your voice now. I have been using some of those skills and believe it or not that's one of the reasons I made it this far. You were really hard on us sometimes when we messed up, but your quick problem solving, thinking skills has always bailed us out and I will master that one day. I have learned in any line of work it's never a job too big or too small with the right crew, skills and management it can be done.”
- Candice Dasilva, Couture Cleaning Services, (Previous Employer of M.A. Folkes Company, Inc.)